Shipping policy

 

Last Updated: 1/6/2026

Welcome to ARKTK ColdWear! We are committed to delivering our high-quality outdoor gear to you efficiently and reliably. Below is our Shipping Policy:

1. Shipping Carrier

• Our standard shipping is handled through the United States Postal Service (USPS).

2. Processing Time

• Orders are typically processed within 1-2 business days. During peak seasons or sales, processing times may be slightly longer.

3. Shipping Options

• Standard Shipping: Delivered within 3-7 business days after processing.
• Expedited Shipping: Available at an additional cost, with delivery times depending on the chosen service.

4. Shipping Costs

• Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination.
• Free standard shipping may be offered for orders over a certain amount.

5. International Shipping

• We do not ship internationally at this time.  

6. Order Tracking

• Once your order is shipped, we will provide you with a tracking number via email.
• You can track your order through the USPS website or the link provided in the email.

7. Delivery Issues

• If you have any issues with your delivery, such as a missing or damaged package, please contact us immediately for assistance.
• We are not responsible for packages once they are handed over to USPS, but we will do our best to assist in resolving any delivery issues.

8. Returns and Exchanges

• For information on returns and exchanges, please refer to our Return Policy.

9. Contact Us

• If you have any questions about our Shipping Policy, please contact us at info@ARKTKcoldwear.com.

Please note: Shipping times are estimates and cannot be guaranteed. External factors such as weather conditions and postal delays may impact delivery times.

Thank you for choosing ARKTK ColdWear for your outdoor gear needs!